Service marketing / (Record no. 231)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01018pam a2200277 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 36045 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230920140109.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 950907s1996 nyua b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0321055918 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | SLIDA |
| Transcribing agency | SLIDA |
| Modifying agency | SLIDA |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng. |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.802 |
| Edition number | 23 |
| Item number | RUS |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rust, Roland T. |
| 245 ## - TITLE STATEMENT | |
| Title | Service marketing / |
| Statement of responsibility, etc. | Rust, Roland T., Zahorik, Anthony J. & Timothy L. Keiningham. |
| Medium | eng. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Addison Wesley Longman, Inc, |
| Date of publication, distribution, etc. | 1999. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx, 508 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Marketing. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Zahorik, Anthony J. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Keiningham, Timothy L. |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 7 |
| b | cbc |
| c | orignew |
| d | 1 |
| e | ocip |
| f | 19 |
| g | y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Lending Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Sri Lanka Institute of Development Administration | Sri Lanka Institute of Development Administration | 30/09/2003 | 26045 | 658.802 RUS | 26045 | 17/01/2019 | Lending Books |