| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c8795 _d8795 |
||
| 005 | 20231127143921.0 | ||
| 008 | 231127b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781556232398 | ||
| 040 |
_aSLIDA _cSLIDA _dSLIDA |
||
| 082 |
_2UDC _a658.64 _bSHA |
||
| 245 |
_aThe Service Focus/ _cJohn C. Shaw. _hEnglish. |
||
| 260 |
_aAmerican: _bRichard D. Irwin Inc, _c1990. |
||
| 300 |
_axiii, 262p.: _bill.; _c23cm. |
||
| 942 |
_2ddc _cLEN |
||