| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c8332 _d8332 |
||
| 005 | 20231122111546.0 | ||
| 008 | 231122b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0751740659 | ||
| 040 |
_aSLIDA _cSLIDA _dSLIDA |
||
| 041 | _aEng. | ||
| 082 |
_2UDC _a658.89 _bCHA |
||
| 245 |
_aCIM Study Text: _bUnderstanding Customers/ _cTed Fohns, Chartered Institute. _hEnglish. |
||
| 260 |
_aLondon: _bBPP Publishing Limited, _c1994. |
||
| 300 |
_axx, 318p.: _bill.; _c29cm. |
||
| 942 |
_2ddc _cLEN |
||