| 000 | 01316cam a2200325 a 4500 | ||
|---|---|---|---|
| 999 |
_c261 _d261 |
||
| 001 | UM/0942 | ||
| 005 | 20190118150715.0 | ||
| 008 | 060426s2005 enka f b 001 0 eng d | ||
| 010 | _a 2006275190 | ||
| 015 |
_2bnb _aGBA558804 |
||
| 016 | 7 |
_a013250623 _2Uk |
|
| 020 | _a0521606519 (pbk.) | ||
| 020 | _a9780521606516 (pbk.) | ||
| 035 | _a(OCoLC)ocm60964898 | ||
| 040 |
_aXX-XxUND _cXX-XxUND |
||
| 042 |
_aukscp _alccopycat |
||
| 050 | 0 | 0 |
_aHD9980.5 _b.M3445 2005 |
| 082 | 0 | 4 | _a658 |
| 245 | 0 | 0 |
_aManaging services / _cedited by Alan Nankervis. |
| 260 |
_aCambridge : _bCambridge University Press, _c2005. |
||
| 300 |
_axiv, 362 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aNankervis, Alan R. | |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0659/2006275190-d.html |
| 856 | 4 | 1 |
_3Table of contents _uhttp://www.loc.gov/catdir/enhancements/fy0659/2006275190-t.html |
| 906 |
_a7 _bcbc _ccopycat _d2 _encip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cLEN |
||