| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c1217 _d1217 |
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| 005 | 20191119124055.0 | ||
| 008 | 191119b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9789386873309 | ||
| 040 | _cSLIDA | ||
| 082 |
_223 _a658 |
||
| 100 |
_949 _aJohnston, R. _qJohnston, Robert. |
||
| 245 |
_aService Operations Management : Improving Service Delivery _cClark, G. & Shulver, M. |
||
| 250 | _a4th ed. | ||
| 260 |
_aUttar Pradesh : _bPearson India Educations Services Pvt. Ltd. _c2018. |
||
| 300 |
_axxii, 461p. : _bill., Photographs ; _c25.5cm. |
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| 942 |
_2ddc _cLEN |
||