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Managing services / edited by Alan Nankervis. by
Material type:  Text; Format:
print
; Literary form:
Not fiction
; Audience:
Specialized;
Publication details: Cambridge : Cambridge University Press, 2005
Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.
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Total global strategy II : updated for the internet and service era / George S. Yip. by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, c2003
Other title:
- Total global strategy 2
- Total global strategy two
Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.049 YIP.
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