Your search returned 33 results.

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Services Marketing : integrating customer focus across the firm / Zeithaml, Valarie A...[et al] eng. by

Edition: 4th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Delhi: McGraw-Hill, 2008

Online resources:

Availability: Items available for loan: Sri Lanka Institute of Development Administration (7)Call number: 658.8SER, ...

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Services Marketing : integrating customer focus across the firm / Zeithaml, Valarie A...[et al] eng. by

Edition: 6th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Delhi McGraw-Hill, 2013

Online resources:

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.802 SER.

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Service marketing / Rust, Roland T., Zahorik, Anthony J. & Timothy L. Keiningham. eng. by

Material type:

Text; Format: print ; Literary form: Not fiction

Language: eng.

Publication details: New York : Addison Wesley Longman, Inc, 1999

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.802 RUS.

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The Essence of Services Marketing / Payne, Adrian. eng. by

Payne, Adrian

Series: The Essence of Management Series

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Delhi: Prentice Hall, 2000

Availability: Items available for loan: Sri Lanka Institute of Development Administration (2)Call number: 658.802 PAY, ...

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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by

Edition: 7th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : Prentice Hall, c2011

Availability: Items available for loan: Sri Lanka Institute of Development Administration (2)Call number: 658.8LOV, ...

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Services marketing : operation, management, and strategy / Kenneth E. Clow, David L. Kurtz. by

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Cincinnati, Ohio : Atomic Dog Pub., c2004

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.8CLO.

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Services Marketing : integrating customer focus across the firm / Zeithaml, Valarie A...[et al] eng. by

Zeithaml, Valarie A

Edition: 5th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Language: eng.

Publication details: New Delhi: McGraw-Hill, 2011

Online resources:

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.802 SER.

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Managing services / edited by Alan Nankervis. by

Nankervis, Alan R

Material type:

Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;

Publication details: Cambridge : Cambridge University Press, 2005

Online resources:

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.

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Essentials of Public Policy for Management / Rogene A. Buchholz. English by

Buchholz, Rogene A

Series: Prentice-Hall essentials of management series

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Englewood Cliffs, N.J. : Prentice Hall, c1985

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 352.7BUC.

10.

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Total global strategy II : updated for the internet and service era / George S. Yip. by

Yip, George S

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Upper Saddle River, N.J. : Prentice Hall, c2003

Other title:

Total global strategy 2
Total global strategy two

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.049 YIP.

11.

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Strategic management of technology and innovation / Robert A. Burgelman, Clayton M. Christensen, Steven C. Wheelwright. by

Edition: 4th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : McGraw-Hill Irwin, c2004

Online resources:

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.514 BUR.

12.

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Promotion of Manufactured Exports in Sri Lanka : the role of the government / Shanthikumar Fernando. English. by

Series: Doctoral research series / Department of Economics, University of Colombo ; 1

Material type:

Text; Format: print ; Literary form: Not fiction

Publisher: Colombo : Department of Economics, University of Colombo, 2016

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 382.63 FER.

13.

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Business And Society : Environment And Responsibility / [by] Keith Davis [and] Robert L. Blomstrom. eng. by

Series: McGraw-Hill series in management

Edition: 3rd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York, McGraw-Hill , [1975]

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.408 DAV.

14.

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When corporations rule the world / David C. Korten. English by

Korten, David C

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: San Francisco, Calif. : Bloomfield, Conn. : Berrett-Koehler Publishers ; Kumarian Press, 2001

Online resources:

Publisher description

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 322.3 KOR.

15.

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Business, Government, And Society : a managerial perspective : text and cases / George A. Steiner, John F. Steiner. eng. by

Edition: 11th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Language: eng.

Publication details: Boston : McGraw-Hill/Irwin, c2006

Online resources:

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.4 STE.

16.

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Trade warriors : states, firms, and strategic policy in high technology / Marc L. Busch. eng. by

Busch, Marc L. (Marc Lawrence), 1966-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Cambridge [England] ; New York : Cambridge University Press, 1999

Online resources:

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 382.3 BUS.

17.

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Agricultural technologies for market-led development opportunities in the 1990s / S. Barghouti, E. Cromwell, and A.J. Pritchard, editors. eng. by

Series: World Bank technical paper ; no. 204

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Washington, D.C. : World Bank, c1993

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 338.16 WOR.

18.

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Business and society : managing corporate social impact / George C. Sawyer. by

Sawyer, George C

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : Houghton Mifflin Co., c1979

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 658.408 SAW.

19.

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Introduction to security / Gion Green and Raymond C. Farber. eng. by

Edition: 1st ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Language: eng.

Publication details: Los Angeles : Security World Pub. Co., 1975

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 363.289 GRE.

20.

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Service economies in Europe : opportunities for growth / Wolfgang Ochel and Manfred Wegner. eng. by

Material type:

Text; Format: print ; Literary form: Not fiction

Language: eng.

Publication details: London : Pinter Publishers , 1987

Availability: Items available for loan: Sri Lanka Institute of Development Administration (1)Call number: 338.46094 OCH.

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Your search returned 33 results.