TY  - BOOK
AU  - Sreenivasan,N.S.
TI  - Managing quality
SN  - 9788122416800
U1  - 658.4013 23
PY  - 2005///
CY  - New Delhi
PB  - New Age International Ltd. Publishers.
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -