TY  - BOOK
AU  - Taylor,Shirley
TI  - Model Business Letters, Emails and Other Business Documents: Always Learning 
SN  - 9789332516014
U1  - 421 23
PY  - 2012///
CY  - Harlow, England, New York
PB  - Pearson
KW  - Commercial correspondence
KW  - Business writing
KW  - Letter writing
N1  - Includes index
ER  -