Business Process Reengineering & Change Management/  English. 
B.R.Dey. 
 - New Delhi:  Biztantra,  2005. 
 - 208p.:  ill.;  26cm. 
<br/><br/><label>ISBN: </label>8177225367 
<br/><br/><label>Dewey Class. No.: </label>65.01  / DEY