TY  - BOOK
AU  - Carlzon,Jan
TI  - Moments of truth
SN  - 0887302009
U1  - 629.135(48) 23
PY  - 1987///
CY  - Cambridge, Mass.
PB  - Harper & Row.
KW  - Scandinavian Airlines System
KW  - Management
KW  - Aeronautics, Commercial
KW  - Sweden
KW  - Airlines
ER  -