TY - BOOK AU - Crowley,Thomas E. TI - Settle it out of court: how to resolve business and personal disputes using mediation, arbitration, and negotiation SN - 0471306347 (cloth : acidfree paper) U1 - 347.739 23 PY - 1994/// CY - New York, N.Y. PB - J. Wiley KW - Arbitration and award KW - United States KW - Popular works KW - Mediation KW - Negotiation N1 - Includes bibliographical references (p. 241-247) and index UR - http://www.loc.gov/catdir/bios/wiley041/93038482.html UR - http://www.loc.gov/catdir/description/wiley032/93038482.html UR - http://www.loc.gov/catdir/toc/onix02/93038482.html ER -