TY - BOOK AU - Bishop,Sue TI - Develop Your Assertiveness T2 - Creating success SN - 9780749460013 (pbk.) AV - HD58.7 .B565 2010 U1 - 158.2 23 PY - 2010/// CY - London, Philadelphia PB - Kogan Page KW - Organizational behavior KW - Assertiveness training KW - Assertiveness (Psychology) KW - Interpersonal relations N1 - To be, or not to be? -- Prepare to assert yourself -- Positive thinking -- Right and wrongs -- Now and then -- Now see hear -- Body talk -- Relationships -- Words and phrases -- Power -- Yes and no -- Problem people -- Tricky situations ER -