TY - BOOK AU - Farnham,David AU - Horton,Sylvia TI - Managing the new public services SN - 0333664345 U1 - 352.30941 23 PY - 1996/// CY - Houndmills, Basingstoke, Hampshire PB - Macmillan Press KW - Public administration KW - Great Britain KW - Human services KW - Administration N1 - Includes bibliographical references (p. 277-295) and index ER -