TY  - BOOK
AU  - Mohamed, Peeru. H.
TI  - Customer Relationship Management: A Step-by-Step Approach 
SN  - 9788125912057
U1  - 658.812 23
PY  - 2002///
CY  - India
PB  - Registered trademark of Vikas Publishing House Pvt. Ltd.
ER  -