TY  - BOOK
AU  - SUMMER ,DONNA  C.S
TI  - Quality Management creating and sustaining organization Effectiveness: Quality Management creating and sustaining organization Effectiveness
SN  - 8120328213
U1  - 568.4013 23
PY  - 2005///
CY  - New delhi
PB  -  Asoke  K  prentice -hall
ER  -