TY - BOOK AU - Kinlaw,Dennis C. TI - The Practice of Empowerment: making the most of human competence SN - 0566075709 U1 - 658.314 23 PY - 1995/// CY - Aldershot PB - Gower KW - Employee empowerment N1 - Includes bibliographical references (p. 173-175) and index ER -