TY  - BOOK
AU  - Bhote,Keki R.
TI  - The ultimate Six Sigma: beyond quality excellence to total business excellence 
SN  - 812033115X
U1  - 658.4013 23
PY  - 2002///
CY  - New York
PB  - AMACOM/American Management Association
KW  - Process control
KW  - Six sigma (Quality control standard)
N1  - Includes bibliographical references and index
ER  -