Includes bibliographical references and index.

Management in the news and case studies -- About this book -- Guided tour of the book -- Guided tour of my management lab -- In acknowledgement and appreciation -- Publisher's acknowledgements -- The organisational setting -- The nature of organisational behaviour -- Approaches to organisation and management -- The nature and context of organisations -- The individual -- Individual differences and diversity -- The nature of learning -- Perception and communication -- Work motivation and job satisfaction -- Groups, teams and leadership -- The nature of work groups and teams -- Working in groups and teams -- The nature of leadership -- The process of management -- The nature of management -- Managerial behaviour and effectiveness -- Structures of organisation -- Organisation strategy and structure -- Patterns of structure and work organisation -- Technology and organisations -- Organisation management -- Organisational control and power -- Corporate responsibility and ethics -- Organisation culture and change -- Organisational performance and development -- Conclusion -- Glossary.