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Managing Quality Customer Service William , B. Martin. Ph.D. English
Material type:
TextPublication details: USA: Crisp Publications, Inc. ; 2004.Description: vi,94p: ill: 19cmISBN: - 8176495921
- 23 658.812 MSR
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Sri Lanka Institute of Development Administration | 658.812 MSR (Browse shelf(Opens below)) | Available | 26619 |
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| 658.812 LAN Customer Focus | 658.812 MEH Customer Success | 658.812 MOH Customer Relationship Management | 658.812 MSR Managing Quality Customer Service | 658.812 WEL KAIZEN Strategies for Customer Care: | 658.812 WEL Effective Customer Care/ | 658.812 WEL KAIZEN Strategies for Customer Care: |
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