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KAIZEN Strategies for Customer Care: How to create a powerful customer-care program and make it work/ Wellington, Patricia. eng.

By: Material type: TextLanguage: eng. Publication details: London: Pitman Publishing, 1995.Description: xiii, 239p.: 24cmISBN:
  • 8178081423
DDC classification:
  • 23 658.812 WEL
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Lending Books Sri Lanka Institute of Development Administration 658.812 WEL (Browse shelf(Opens below)) Available 26050
Lending Books Sri Lanka Institute of Development Administration 658.812 WEL (Browse shelf(Opens below)) Available 26291

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