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Services Marketing : integrating customer focus across the firm / Zeithaml, Valarie A...[et al] eng.
Material type:
TextPublication details: New Delhi: McGraw-Hill, 2008.Edition: 4th edDescription: xxvii, 708 p. : ill ; 27 cmISBN: - 0070660077
- 658.802 23 SER
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Sri Lanka Institute of Development Administration | 658.8SER (Browse shelf(Opens below)) | Available | 27835 | ||||||||||||||
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Lending Books
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Sri Lanka Institute of Development Administration | 658.802 SER (Browse shelf(Opens below)) | Available | 27833 | ||||||||||||||
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Lending Books
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Sri Lanka Institute of Development Administration | 658.8SER (Browse shelf(Opens below)) | Available | 27997 | ||||||||||||||
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Lending Books
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Sri Lanka Institute of Development Administration | 658.802 SER (Browse shelf(Opens below)) | Available | 27834 | ||||||||||||||
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Lending Books
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Sri Lanka Institute of Development Administration | 658.802 SER (Browse shelf(Opens below)) | Available | 27501 | ||||||||||||||
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Lending Books
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Sri Lanka Institute of Development Administration | 658.802 SER (Browse shelf(Opens below)) | Available | 27503 | ||||||||||||||
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Lending Books
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Sri Lanka Institute of Development Administration | 658.802 SER (Browse shelf(Opens below)) | Available | 27500 |
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Includes bibliographical references and index.
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