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Balanced Scorecard:

Crager, John.

Balanced Scorecard: A Guide for Your Journey to Best-practice Processes eng. Crager, John., Hubert, Cindy., and O'Kane, Mike. - New Delhi: McGraw Hill, 2005. - x, 96p.: ill.; 21cm. - APQC'S PASSPORT TO SUCCESS SERIES. .

ISBN: 0070601321

Dewey Class. No.: 658.4013 / CRA

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